How to request deletion
We offer two ways to request deletion of your account and associated data:
- In-app (recommended): Open the CalFitness app → Settings → Account → Delete account. This will securely verify ownership and remove your data.
- Online: Fill the form below or email support@calfitness.app with the email address you used to sign up. We will verify ownership before deleting.
What we delete
On deletion we remove the following personal data associated with your account:
- Profile information and profile photo
- Body metrics, weight, and measurement history
- Activity logs, workouts, workout routines and sets
- Meal logs, meal plans, foods and pantry items
- User programs, settings, and AI request logs tied to your account
What we keep and retention
We may retain the following for the stated reasons:
- Aggregated or anonymized analytics (no personal identifiers) — retained up to 24 months.
- Billing or transaction records required for legal/compliance — retained up to 7 years.
- Backups and server logs may remain for up to 90 days.
Timeline & verification
We will verify your request and respond within 7 days. Primary personal data will be removed within 30 days of verification. Backups and logs are purged within 90 days unless legally required to be retained.
Request form (email verification)
Provide the email address associated with your account. We will verify ownership and contact you before deleting data.
Alternative: If you prefer, email support@calfitness.app from the address on your account and include your account email and (if known) user id.